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 Club Costume update 23 Jan - please read even if you have yours

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Alison Molloy
Admin


Posts : 230
Join date : 2011-06-26

PostSubject: Club Costume update 23 Jan - please read even if you have yours   Tue Jan 23 2018, 21:03

Quick update on a couple of things

Girls size costumes- still no idea when these are coming

Jammers- some of you may have noticed the seam on the waist band looks a bit odd. This is due to 2 different materials being used. The samples did not reflect this and neither myself or Wright sport were aware it was going to look like this.

Due to the issue with the jammers and the completely unacceptable delays I have obtained a refund which has allowed us to drop the cost to £5 for costumes & jammers and £7 for knee suits.

Your options are

1. Keep what you ordered and I'll refund the difference either by cheque or get it added to your gala credit

2. Return kit and get a full refund either by cheque or added to your gala credit

Once all size swops etc have been done then the remaining kit will be available to buy at £5 & £7.

Please let me know by replying below what you would like to do as soon as you can, I appreciate some of you haven't got it yet to try.

Hope all that makes sense if anything is not clear just ask.

Ali
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Carol Rann



Posts : 24
Join date : 2015-04-25

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Tue Jan 23 2018, 21:08

Still to collect Bens. Will let u know after we see them
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Harris and Ollie Wishart

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Posts : 37
Join date : 2014-09-08

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Wed Jan 24 2018, 07:27

Ali,
I’ll keep what I have ( 2 jammers ) and put the refund towards the size 10 jammers which ive still to collect
Just let me know what I will still be due to pay
Thanks for organising
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Alison Molloy
Admin


Posts : 230
Join date : 2011-06-26

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Wed Jan 24 2018, 10:11

Hi Katrina

You'l have paid 2 x £17 so £34 at new prices for 3 cost £15
So I still owe you £19

Let me know if you want it moved to Gala credit

Ali
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Harris and Ollie Wishart

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Posts : 37
Join date : 2014-09-08

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Wed Jan 24 2018, 10:34

thanks Ali, gala account is fine, it will get used up pretty quick there, cheers. Ill see you tonight and give you back the extra costume I have from Caitlin Hendrie
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Gillian Fisken



Posts : 14
Join date : 2016-04-04

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Wed Jan 24 2018, 12:51

Hi I've still to collect Matthew's - will know once I've seen them.

Thanks
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Grant Hendrie



Posts : 15
Join date : 2015-01-26

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Wed Jan 24 2018, 23:12

A refund into the gala account for Caitlin Hendrie's costume would be great.
Thanks
Grant
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Lynn Doig



Posts : 5
Join date : 2015-12-18

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Wed Jan 24 2018, 23:34

A refund into the gala account for Christopher Doig's costume would be great.
Thanks
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Lisa McShane



Posts : 16
Join date : 2015-07-23

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Sat Jan 27 2018, 06:55

Hi Ali

I would like to return the jammers I ordered for Daniel and credit to the gala account would be good.

Thanks

Lisa
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Gillian Fisken



Posts : 14
Join date : 2016-04-04

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Mon Jan 29 2018, 17:53

Hi
Sorry will need to return both of Matthews pairs - they just don't fit right.
Can I have a refund please? Thanks
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Sharon Dewar

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Posts : 40
Join date : 2014-05-12

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Mon Jan 29 2018, 22:00

Can I please return both pairs for both boys. They are an awkward fit and are no good for either Matthew or Cameron.

2x age 8
2x age 12

Please refund to wherever is easiest.

Thanks
Sharon
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nancy attalla



Posts : 9
Join date : 2015-10-15

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Wed Jan 31 2018, 23:51

Hi refund to gala account will be great , I ordered the knee suit and will keep it
Thanks
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Kerryann Smyth



Posts : 21
Join date : 2014-09-22

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Thu Feb 01 2018, 15:36

Hi

I ordered two girls kneesuits which we are still waiting on, can you refund by cheque as these were paid for by a relative who was hoping to give the girls as xmas presents.

Thanks

Kerryann
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Diana Penny



Posts : 15
Join date : 2014-09-08

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Thu Feb 01 2018, 21:27

Hi

We ordered a kneesuit for Natalie however she has been given a swimsuit. I will return the swimsuit to you if you could just give us a refund into the gala account.

Thanks
Diana
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Alison Molloy
Admin


Posts : 230
Join date : 2011-06-26

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Fri Feb 02 2018, 05:50

I have given up on the girls kit ever arriving so unless you tell me other wise will add a full refund to the gala account.
Please let me know by Tuesday 6th Feb.

Ali
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Abbie & Lucy Hughes



Posts : 46
Join date : 2014-01-23
Location : Dunfermline

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Fri Feb 02 2018, 10:41

Ali
could you please just add the refunded difference for Fraser's jammers to the gala account in abbies name along with her full refund. Thanks
I really appreciate you trying to sort all of this out. It's obviously been a nightmare with you being messed around by suppliers etc. Not what you signed up for I bet!! ????
Susan x
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Katrina Muir



Posts : 18
Join date : 2015-08-17

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Fri Feb 02 2018, 11:12

Hi Ali,
Please can you refund the difference for Lewis Muir’s jammers to the gala account.
Thanks very much - Katrina
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laura lister



Posts : 18
Join date : 2012-04-23

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Sat Feb 03 2018, 10:34


Club fees are due soon. Could I use the refund towards those?

Laura.
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Carol Rann



Posts : 24
Join date : 2015-04-25

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Sun Feb 04 2018, 17:10

Ali
Unfortunately the size 8 jammers too small for Ben - Shane as I actually think they are very nice. Couldn’t see issue with waistband - appeared more the privacy inserts were too tightly made causing waistband to sit too low. I will get them returned to you. If and size 10 would try them - otherwise refund would be grateful. Carol
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Alison Molloy
Admin


Posts : 230
Join date : 2011-06-26

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Sun Feb 04 2018, 17:44

Hi CArol

I've size 10's so will bring them on Wednesday

Ali
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Carol Rann



Posts : 24
Join date : 2015-04-25

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Sun Feb 04 2018, 17:56

Great - thank you. Will be my husband that will be there
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Alison Molloy
Admin


Posts : 230
Join date : 2011-06-26

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Sun Feb 04 2018, 20:04

Sorry won't be there on Wed as parents evening- will bring on Saturday
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Carol Rann



Posts : 24
Join date : 2015-04-25

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Sun Feb 04 2018, 21:09

No worries - thank you x
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Suzanne Angus



Posts : 17
Join date : 2015-04-01

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Tue Feb 06 2018, 13:14

Hi Ali - if there's no sign of the girls kit coming just put a refund for me in the gala account. I'm sure it will get used.

Thanks
Suzanne
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Neil McGregor



Posts : 22
Join date : 2017-04-26

PostSubject: Re: Club Costume update 23 Jan - please read even if you have yours   Wed Feb 07 2018, 01:44

Alison, still waiting on Thanrada's, it's taken so Long I suspect it won't fit but will know for sure if it arrives, will advise keep, swap, refund once I have seen it

Thanks
Neil
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